Frequently Asked Questions
Welcome to, we are always ready to help you out, However, before reaching out to us, please check below list of most commonly asked questions. If your question isn't answered here, please contact us by email or by phone-call.

Q:What are CHIAUS diapers made from?

CHIAUS diapers are made up of various components:
  • The padding inside CHIAUS diapers is made of a mixture of fluff pulp and a Super Absorbent Polymer called Polyacrylate. The Super Absorbent Polymer starts in a crystal form and is turned into a gel when wet, this combined with the fluff pulp helps to prevent diaper leakage.
  • The outer cover of the diapers use a non woven material and a polythene back
  • S-shaped Velcro
  • Guide Layer to help distribute fluid evenly through the nappy
  • Upgrade version lycra elastic waistband
  • Leakage control guards that work as a barrier to help prevent leakage
  • Q:Are the colors on the inside of my baby’s diaper safe for my baby’s skin?

    At CHIAUS, all of our colors have been thoroughly reviewed by external safety and medical experts. Our colors (or pigments) are non-toxic and non-allergenic and are commonly used in consumer products, contact lenses and food packaging. Additionally, all the colors inside the diaper are embedded in the diaper material, which keeps them from rubbing off onto baby.

    Q:Are the materials safe in CHIAUS diapers when they come in contact with my baby’s skin?

    CHIAUS carefully evaluates and tests our products and the materials that go into them using well-established safety assessment methods to ensure there is no harm to baby’s skin. The diaper ingredients and materials used in CHIAUS diapers have been clinically tested and do not cause skin irritation or skin sensitization. CHIAUS diaper does not add any toxic materials or use them in our manufacturing process. Every material in a CHIAUS diaper meets high standards for safety and is frequently used in a number of commonly-used products. CHIAUS raw materials are imported from Europe.

    Q:Can you please explain the weight range guide that appears on the CHIAUS packs?

    CHIAUS diapers are available in a range of sizes to suit every stage of development. Every CHIAUS pack features a weight range table to help parents select the most appropriate diaper for their baby. Every child is an individual so their shape, fit and size may vary. The weight range is a guide only to help parents determine the best size diaper for their child. The weight range table of CHIAUS diapers is as followings:
  • NB Size is available for the newborn below 5kg
  • S Size is available for the baby (3kg-6kg)
  • M Size is available for the baby (6kg-11kg)
  • L Size is available for the baby (9kg-13kg)
  • XL Size is available for the baby more than 13kg
  • Q:Why has my baby’s diaper started to leak?

    CHIAUS diapers are designed for Day and Night time use and have a set of specifications which are strictly followed by our Quality Team. Every child is different in shape and size, so, occasionally leakage problem may occur. Other factors, such as how often do you change diaper for your baby? Does the size fit your baby well? The amount of exercise may also affect the absorbency of the diaper. The weight range on the pack is a guide only to help Mums and Dads determine the best size diaper for their child, often moving to the next size up will stop any leakage issue.